As an ASX listed company, MaxiPARTS is one of Australia’s leading independent commercial truck and trailer parts distribution companies. In other words, we are a commercial & industrial parts powerhouse. With national reach, we are well-placed to support customers on a local and national level.
Our company values guide the way we do business, and we are committed to building an empowered and diverse culture that reflects the customers we support.
We value our people and offer a range of benefits including:
Competitive salary and benefits: We recognise your talent and offer rewarding compensation and benefits, including Paid Parental Leave and an Employee Assistance Program.
Growth opportunities: Training and development programs to fuel your career journey.
Making an impact: The chance to make a real impact in a vital industry for Australia.
Supportive work environment: We value our team and foster a collaborative atmosphere.
Inclusive & Diverse culture: We celebrate diversity and create a welcoming space for everyone.
NAWO membership: Providing our female talent access to professional development, support and networking opportunities.
Job Description
Meet the team!
As a key member of our Darwin Branch, you'll play a crucial role in delivering outstanding customer service and supporting day-to-day parts operations.
While they’re working a 40-hour week, with rostered Saturdays including overtime, they’re not just finding parts; they’re building strong relationships with our customers to get the right product at the right time – on time!
Your responsibilities will include:
Deliver friendly and professional customer service in-store, by phone, and online
Assist customers with orders, quotes, and product enquiries (training provided)
Work closely with warehouse and branch teams to ensure smooth operations
Learn to identify the right trailer parts and solutions using our catalogues and systems
Build strong customer relationships while developing your technical product knowledge
About You
You're a proactive, detail-oriented professional who thrives in fast-paced environments. You’ll bring:
Strong communication and computer literacy skills
A positive, can-do attitude with a willingness to learn and grow
A commitment to health, safety, and teamwork
Mechanical aptitude is a plus, but not required
Desired Skills and Experience
You're a great fit if you:
Know your parts: Prior experience in a parts interpreter role is a plus, especially within the truck and trailer industry but not essential.
Retail know-how: Experience connecting with customers, understanding and delivering on their needs.
Tech-savvy: Confident computer and literacy skills are essential.
Safety first: Strong commitment to health and safety practices.
Mechanically inclined: A handy knack for things mechanical is a bonus.
Customer champion: Dedicated to building positive relationships and understanding customer needs.
Team player: Collaborative and thrive in a dynamic environment.
Ready to shift your career into a higher gear?
Don't wait! Apply today and show us why you're the perfect Parts Interpreter with MaxiPARTS.
As an equal opportunity employer, we believe in developing an inclusive workplace culture that reflects the diversity of our customers. We welcome applications from everyone, regardless of background, gender identity, or ethnicity.
Please note: this role is open to applicants with the right to work in Australia, with successful candidates required to undergo a medical assessment including drug and alcohol testing.
